Command Communications Comswitch 5500 3-Port Phone/Fax Modem Line Sharing Device Review

Average Reviews:

(More customer reviews)If you don't want to pay for a separate phone line dedicated to your fax machine, this is an excellent solution.It separates out fax calls from voice calls and routes each type to the appropriate device. All you have to do is plug it into your phone line and them plug the fax machine and telephone into their separate ports in the Comswitch. This item is also nicely priced at $... and is probably tax-deductible if you're using it for business. A cimple and elegant solution.

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Product Description:

The ComSwitch 5500 fax switch to automatically route calls to your phone, answering machine, fax or modem - all on a single line! Choose Automatic or Semi-Automatic operation. (Telephone line sharing device - fax switch).


Main Features
Manufacturer: Command Communications, Inc
Manufacturer Part Number: CS5500
Manufacturer Website Address: www.commandcommunications.net
Phone Lines: 1 x Phoneline
Number of Devices: 3
Compatible Devices: Telephone, Answering Machine, Fax Machine, Modem
Interfaces/Ports: 1 x Phoneline, 1 x Answering Machine, 1 x Telephone, 1 x Fax/Modem
Standard Warranty: 1 Year(s) Limited

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Multi-Link Multi-link 4-port Fax Switch Review

Average Reviews:

(More customer reviews)Looking to economize by eliminating a dedicated fax line for our home office, we turned to this product to handle incoming calls and route the fax transmissions to the fax machine.

It DOES this, but "at a price." The "price" is an annoying ringback function that cannot be programmed out and that requires us to press "9" every time we answer the telephone. Customer service at this company is available only during "regular business hours" (i.e., approximately 9 to 5) and once contacted, not particularly helpful. One fellow at the service center delivered a short lecture on how this product worked, only to end with "you'll have to press '9' to disable the ringback". Great!

Another annoyance is that this product does not work with phone company voice mail - had to purchase a standalone voice mail unit to ensure we got our messages.

It does route the faxes to the fax machine as advertised, but the glitches make using it a less than "seamless" experience.

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Product Description:
- Multi-link 4 Port line sharing device- Automatically screens and routes all voice, fax, and modem calls to the right equipment- Allows up to 4 voice/data devices to share a single phone line- Compatible with virtually all phone/phone systems, fax machines/PC faxcards, internal/external modems and TDD phones- "Barge-In" protection- Factory-direct support& programming- The default factory programming(single ring) can be reprogrammed to 2 rings to accommodate Caller ID- Saves the average user $600 a year by removing only one phone line (multiple locations and lines really add up)- Auto fax detection (screens each call for CNG fax tones, pulse and touch tones, and routes the call automatically)- Programmable security access codes- Quality "ring back" tone- Non-volatile memory (saves programming in a power outage)- Maintains regular phone service in a power outage- Call override (overrides the Stick, can grab an inbound call from any extension)- Red LED status light- WhiteSTICK

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