Panasonic 5.8 Ghz 4-Line FHSS Expandable Cordless Phone System with Call Waiting Caller Id and Answering System (KX-TG4500B) Review

Average Reviews:

(More customer reviews)I have had the previous generation of this phone for 5 years and have just replaced it.

Pros:
1) If you need 4 lines, this is the only game in town. They used to make a 2 line one, but no longer.
2) There is a headset jack on the base unit, which is very rare, and which is the reason I was willing to pay for this unit. And you can switch among headset, handest and speaker phone with no switching noise - very unusual.
3) Excellent sound, and it's perfectly quiet going from one line to another - no transition noise.
4) Unlike some, there is no cross-talk between the 2 lines. If you have one person on hold and are talking to another, the first party won't hear the other conversation.
5) Obvious quality build.
6) Battery backup good for a while.

Cons:
1) Cordless range only so-so for a high-end unit.
2) BIG CON: The number pads on the cordless units are somewhat delicate and after a couple of years start being a bit harder to press or stop responding at all. The authorized repair place I used said that this isn't uncommon with these phones. Repair (including shipping) was going to be enough that I just bought a new/extra cordless unit to use with it.

There are 2 new features, the ablility to MUTE a call and the ability to record a call. The lack of a MUTE button on the base unit of the previous generation was strange in a unit of this type.

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Product Description:
Give your small business the advanced features of a business telephone system.The Panasonic KX-TG4500 operates via cordless transmissions, so no expensive wiring or installation is required.Simply hook up the base unit to your phone lines and lug it into an AC outlet.Then set up the cordless hansets in the desired locaion.The system is expandable up to 8 handsets and can be added right away or over time as your needs grow.

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