Average Reviews:
(More customer reviews)Looking to economize by eliminating a dedicated fax line for our home office, we turned to this product to handle incoming calls and route the fax transmissions to the fax machine.
It DOES this, but "at a price." The "price" is an annoying ringback function that cannot be programmed out and that requires us to press "9" every time we answer the telephone. Customer service at this company is available only during "regular business hours" (i.e., approximately 9 to 5) and once contacted, not particularly helpful. One fellow at the service center delivered a short lecture on how this product worked, only to end with "you'll have to press '9' to disable the ringback". Great!
Another annoyance is that this product does not work with phone company voice mail - had to purchase a standalone voice mail unit to ensure we got our messages.
It does route the faxes to the fax machine as advertised, but the glitches make using it a less than "seamless" experience.
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Product Description:
- Multi-link 4 Port line sharing device- Automatically screens and routes all voice, fax, and modem calls to the right equipment- Allows up to 4 voice/data devices to share a single phone line- Compatible with virtually all phone/phone systems, fax machines/PC faxcards, internal/external modems and TDD phones- "Barge-In" protection- Factory-direct support& programming- The default factory programming(single ring) can be reprogrammed to 2 rings to accommodate Caller ID- Saves the average user $600 a year by removing only one phone line (multiple locations and lines really add up)- Auto fax detection (screens each call for CNG fax tones, pulse and touch tones, and routes the call automatically)- Programmable security access codes- Quality "ring back" tone- Non-volatile memory (saves programming in a power outage)- Maintains regular phone service in a power outage- Call override (overrides the Stick, can grab an inbound call from any extension)- Red LED status light- WhiteSTICK
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