AT&T EP5962 5.8 GHz 2-Line Corded/Cordless Phone with Answering System Review

Average Reviews:

(More customer reviews)The designers of this phone obviously weren't thinking of how a 2-line phone system actually gets used.

Cons:
* Corded base unit always picks up line 1, no matter if someone else is already using it.Even if line 2 is ringing, it STILL picks up line 1.Useless.

* Cordless handsets do not pick up the ringing line when lifted off the charger base.I have yet to own a cordless phone (single line or multi-line) that can't handle this small task.At least the cordless units hang up the line when putting them back in the charger base.

* Call volume is neither "sticky" nor stable on the cordless handsets.The volume you set will eventually revert to the previous volume setting, or else change to a different setting altogether.

* No customer service.Calling the customer support phone number included in BIG NUMBERS on a separate yellow sheet so you are sure to see it gets you . . . nowhere.The automated support system doesn't even recognize the model number number of the phone, and you can't talk to a live person.

Pros:
* Never got that far.After discovering the call volume problem, I packed these useless things up and took them back.

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Product Description:
AT&T EP5962 - 5.8GHz Expandable 2-Line Corded / Cordless Answering System

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