12/06/2011

Panasonic KX-TG5230M GigaRange Supreme 5.8 GHz DSS Expandable Cordless Phone Review

Panasonic KX-TG5230M GigaRange Supreme 5.8 GHz DSS Expandable Cordless Phone
Average Reviews:

(More customer reviews)
I really liked this phone, it has a lot going for it.However, as other folks noted on here, the handset was useless when I got within 5 feet of the base.Useless!!!At one point I was dialing a number on the handset, and right in the middle of connecting the phone shut off without completing the call at all.Other times when on the handset and sitting at my desk (near the base unit) people said they couldn't understand me at all.Since I need a phone that works while sitting at my desk, I reluctantly had to return this unit.

I purchased a Motorola MD-671, which has no problems with the handset operating near the base unit.For the benefit of other readers, I'll do a compare and contrast of these two phones, as from what I found, if you want a cordless 5.8g phone to use with phone company provided voicemail (as opposed to the digital answering machinge option) then these two models are probably what you want to choose from.To put my review in perspective, I use my phone for my home office.I spend hours at a time on conference calls.This means I need a phone where I can put the base unit on my desk, next to my computer, and it must have a speaker in the base and handset.Most of the time I am sitting at my desk, but the handset has to be able to travel with me around my house, and also must have a speaker in it.

First, I like the panasonic's big number buttons on the base unit.It really makes it easy to dial numbers.The Motorola has very small keypad and is much harder see.

Next, the Panasonic has a nice button that lets you access your voicemail with a single press, allowing you to program your local access number into the phone.One press and it turns speaker phone on and dials into your voicemail.really nice.The motorola doesn't have this option, leaving you to manually dial your vm account.Both systems have a vm light that notifies you when you have vm, both on the base and handset.

The panasonic offers you four different, pleasing songs to choose from for the ringer tone, while the motorola only offers different pitches of the same ring tone - no songs at all.Also, the panasonic default is for both the base and handset to play (ring) with incoming calls.Quite a cacophony when the handset is charging in the base, as they are both going off at the same time, slightly out of synch with each other.The first thing I did was look for a way to shut-off the base ringer.There is none!You can only turn off the handset.I would have preferred the ability to turn of the base (wherever the handset is, I will be, whereas not true with the base).The Motorola does not have this problem, as when the handset is in the cradle only the base rings.

Panasonic has no backup battery charging in the base unit, which means when your handset battery goes dead, your stuck with the base speaker phone.With the Motorola you can purchase an additional battery and stick it in the base unit, so when your handset gets low, you can switch out batteries and carry on.

Speaker phones for both are very clear and loud enough, and both phones have mute for both base and handset, although the mute button on the panasonic base is a little too close to the speaker on/off button.There was a couple times I hit the speaker button when I meant to hit the mute button, thus ending my call when all I wanted to do was mute it.The Motorola has the speaker on/off in the lower middle of the base unit, and the mute is in the upper right lcd display, so no chance of accidentlly hitting it by mistake.The speaker on the handset for both systems were good, although the Motorola was great:nice and loud, I could hear it from the other room!One oddness:The Motorola handset speaker will NOT operate when a headset is plugged into it, while the panasonic will.I usually leave my headset plugged into the handset, but sometimes I want to temporarily put the speaker on while I am doing something.This makes it a pain with the motorola handset.

Phone books:The panasonic has shared phone book for base and handsets, while the motorola has separate ones for each handset as well as the base (If you key a number into the base unit, you will also have to key the same number in each handset as well!That's a pain in my book.)

Range:Both had good range, I could easily walk around my two-story house and never lose signal.

Belt Clip:Motorola handset's battery cover juts out, and you have about 1/16th of an inch space between the belt clip and the battery cover.I found it hard to clip the unit onto my pants, as the battery cover interfered quite a bit.

Misc:Motorola has a time display on the handset, but, oddly enough, not on the base unit (which has a nice LCD display window), while the panasonic has no time display at all.Both displays are clear and easy to read for the most part, with motorola choosing the nice cobalt blue ligthing, while panasonic goes for the more common yellow-orange kind of lighting.

Summary:Overall, both systems appeared to be very nice.If you can handle the handset not working near the base for the panasonic, then I'd say either system is good.

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Product Description:
Panasonic's KX-TG5230M utilizes a digital spread spectrum signal on the 5.8 GHzband for increased call security and range and for reduced interference. Expandable, this system comes with one handset but can accommodate up to four. Caller ID/call-waiting-ready, the phone stores up to 50 calls in memory for your review; access and quickly dial them through the handset's three-line backlit LCD.
The phone also features talking caller ID, which audibly announces who's calling through the handset and base speakerphones. A separate feature, Caller IQ (where available), allows you to receive updates on weather, sports, horoscopes, and more; the information is sent directly to your telephone and displayed on the handset screen. (Caller ID and call waiting require subscription through your phone company. Caller IQ is a fee-based information service that requires registration.)
The KX-TG5230M allows you to pre-program frequently called numbers, even numbers required for chain dialing (ideal for automated systems that require a series of numeric inputs). The handsets have a short, light-up antenna that flashes when new calls are received and when you have a new voice message waiting. The handsets offer a variety of ring tones and melodies to choose from.
What's in the Box
KX-TG5230M handset and base, AC power adapter, phone line cord, belt clip, NiMH battery, user guide, warranty information

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