Average Reviews:
(More customer reviews)After reading all reviews on the MD681 I was a bit concerned regarding motorola customer serivce, finding batteriy replacements, answering maching voice quality, and not having the handsets talking to the base (in terms of synching phone book numbers, and messages waiting.) that I have read about.
I decided to buy the MD681 after considering the Panasoni 5100. The other top line competing phone.
The 5100 reviews had me more concerned (LCD Screens not working, poor battery life, low volume on handset). These seem to be larger issues to me because if I paid all that money to have one of those features fail or not work properly to my satisfaction I would be very upset and the phone would be useless. These shortcomings of the Panasonic appear to be true quality issues compared to the feedback on the MD681 which are just personal preference issues related to system process and customer service.
I did speak to the sales rep at the electronics store before I made my final decision, and he said that he sells more Panasonic 5100s (they are popular brand among phones, have more bells an whistles) than MD681's but he see's a lot more returns of the Panasonic (quality issues).
Therfore my decision went to the MD681. Bottom line I decided that I wanted a simple expandable phone that is well built to quality standards, that is reliable, take messages, and will let me hear and talk well. I believe the MD681 meets all these needs.I do not need all the bells and whistles (offered by the 5100) to complicate something as simple as making a phonecall and having a conversation, and then need to be worried about the technolgy holding up to reliability standards.
I am not sorry one bit that I purchased the MD681.It is a very simple system,very well built, the handset and base sound quality is very good, and I was very surprised that the handset speakerphone mic and speaker worked extremely well. Reception is also very good. I have the base set up in my office on the first floor and I can walk through my entire house (up and down stairs) and backyard without losing any reception quality. Not even a hiss.
I did not find customer service with Motorola an issue. I did write them an email from their web site requesting where I could find a replacement battery (If I needed one) and recieved a quick response back.These batteries can be purchased through radio shack for about $14. This eliminated my concern regarding battery replacement which I don't think I will need.
The answering machine voice quality is good. I do not know what folks are complaining about. It works!
As for the central system and synching the handsets with the base in terms of phone book, and message waiting. I will get around those issues.Once the phones numbers are programmed I will have no issue there.As for message waiting, I'll just hit clear as necessary.
If you are looking for a solid, simple, and satisfactory expandable cordless phone product the MD681 is a sure bet compare to others.
:-)
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Product Description:
The Motorola MD681 combines powerful 5.8 GHz digital technology with strong call features, an integrated answering system, and expandability to six compatible handsets, each offering caller ID and visual call waiting. Plus, the phone includes a digital answering system with three individual mailboxes.
Both the handset and base unit offer full functionality, with full keypad, speakerphone, and backlit LCD on each. The base unit is desk or wall mountable and offers face-up handset charging, while the handset also offers convenient intercom features, three-way conferencing, VibraCall alert, and a low battery indicator. Additional call features include redial, flash, mute, and hold. The MD681 comes with everything you need to get started, and is backed by a one-year warranty.
Features
5.8 GHz Digital with Multi-Handset Capability
Caller ID with Visual Call Waiting on Base Station
Expandable up to 6 total handsets
3-mail box digital answering machine on base
Selectable Ringtones
Redial, Flash, Hold and Mute Functionality
VibraCall alert
What's in the Box
MMD681 base, one handset, NiMH rechargeable battery pack, charging transformer, telephone line cord, wall bracket, user manual, warranty information.
See a detailed view of the phone's feature.
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